SolMo

Support

Answers to common questions, and a way to reach us directly.

How does selection work?

Each day, SolMo randomly selects one eligible person per active market (city, and eventually state, country, or globally) to be the sole publicly visible profile for 24 hours. Every eligible account has an equal, purely random chance each day — there's no rotation or repeat-blocking, so the same person can be selected more than once over time. Entering the pool is always free, no purchase or payment of any kind ever changes your odds, and selection is run entirely by SolMo — Apple is not a sponsor of or participant in this process.

Does paying get me picked faster, or improve my odds?

No. Entering the draw pool is always free, and nothing you can pay for ever changes your odds in the random selection. Any future feature that lets you claim a specific date works as a separate, guaranteed allocation — it never touches the random pool.

Who can see my profile, and when?

Only while you're selected — for the 24 hours your day is live — can other users in your active market see your name, photos, bio, and linked accounts. Outside of your day, your profile isn't visible to anyone else.

Can I remove my profile before my day, or delete my account?

Yes, at any time. You can edit or remove your photos, bio, and links, or delete your account entirely, before you're selected. Once your day begins, it runs for the full 24 hours.

Someone is impersonating me. What do I do?

Use the Report button on the profile in question. Our team reviews impersonation reports and can remove a profile from visibility pending investigation.

Is there a public feed of everyone's profiles?

No. SolMo has no feed, wall, or browsable directory. The only profile visible to you at any time is that day's selected person in your market.

I'm under 18 — can I use SolMo?

No. SolMo requires all account holders to be 18 or older. Accounts found to belong to someone under 18 are removed from selection and may be terminated.

How do I reach a real person?

Use the form below, or email us directly at solmoadmin@solmoapp.com. We read every message.

Still need help?

Send us a message and we’ll reply to the email you provide.

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